Shipping Policy

What We Will Do Together:

 

Delivery

• Product(s) are shipped from our own offices from various points in India. Our endeavour is to make the Product(s) reach you within 3-7 business days from receipt of order and payment depending on the address for delivery.
• Order deliveries will be made by our own staff or third-party courier and logistics companies or postal services usually between 10.30 am – 7 pm Monday – Saturday.
• The customers must sign signifying the collection of the Product(s) upon delivery. We take no responsibility for Product(s) signed by an alternative person other than the person ordering the Product(s) at the address indicated at the time of the order.
• Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order
• We are not responsible for damage of Product(s) after delivery.
• All claims, if any, for shortages or damages must be reported to customer service on the day of delivery through the contact us page on the web store. Also, the said shortage of Product(s) needs to be highlighted and signed on the proof of delivery copy and returned to the delivery person.
• In case your order has not been delivered but is reflecting “Delivered” on the tracker, please highlight it within 24 hours or else we will not be able to process your request.

Delivery Charges

• Shipping and handling rates may vary based on Product(s), packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and the same will be intimated to the customer prior to making payments.

Out of Stock situations

• Our endeavour is to ensure that all Product(s) listed on the site are available in stock for dispatch to the customer. However, in case the same is not available for any reason, we will contact you within 2 business days and give you the option to exchange, delay or cancel the order based on your convenience.